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You may also want to look at the internet/wireless settings of your Mac or PC to make sure you have internet access.
Make sure Apple’s servers aren’t down: Every once in a while, Apple’s servers go down for maintenance or because of an issue.
If Apple is no longer signing the firmware you’re trying to restore to, then i Tunes may throw an error when you try to restore to it.
You can use check if Apple is signing a firmware or not.
Restoring your i Phone, i Pod touch, or i Pad can resolve a variety of issues, but sometimes you’ll experience issues even when you try to restore your device(s) with i Tunes.
You may have received a “This device cannot be restored Error XXX” message from i Tunes before, and unfortunately, you may have been forced to do some research to even begin to understand why you’re getting the error, which can cause tons of frustration.
Here are some of the things you can do to try and resolve these issues: Check your internet connection: It’s possible that your internet connection has decided to stop working correctly in the middle of the lengthy restore process.
You won’t always receive an error when restoring a device with i Tunes, and hopefully you never will.
Avoid USB hubs and keyboard ports: Try to connect your device into the computer directly, and avoid USB hubs and accessory ports that appear on your keyboard or other USB accessories.
Sometimes these hub ports are not powered enough and communication between your device and your computer may be interrupted as a result.
Sometimes anti-virus and firewall software can interfere with i Tunes while it tries to complete a restore or communicate with Apple’s restore servers.
If an application is keeping i Tunes from doing its job, you may receive one of the following error messages: In these scenarios, the only thing you can do are check your firewall settings to ensure that i Tunes isn’t being blocked for any of its incoming or outgoing connections, and to ensure that no software is blocking i Tunes from accessing the USB ports on your machine to communicate with your i OS device(s).
You might be using the wrong firmware: If you downloaded the wrong firmware for your device, i Tunes will be unable to complete the restore process.