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With Multi-Chat feature and Magento integration you can now support multiple customers with all their e-commerce data. Happy Fox Chat fits seamlessly and takes a minimal presence on your website.By controlling colors, position of the chat window and greeting messages the consistency in the look and feel of your brand will always be maintained.However, the feature set for the Lite package is limited.For example, only one active conversation (concurrent chat) is permitted at any time, and most customization options are disabled.Still, we have taken care to ensure that the Lite package is a very attractive and affordable option for startups.
Zendesk SSO relies on a technology called JSON Web Token (JWT) or Security Assertion Markup Language (SAML) for securing the exchange of user authentication data.At the moment, we accept Visa, Mastercard, and Paypal. You can start/stop or make changes to your plan at any time (but note that refunds are not given for cancellation or downgrades).Zendesk Message is a newly launched feature of Chat that allows your Chat agents to extend their expertise to engage with customers over popular messaging channels like Facebook Messenger, Twitter Direct Messages, and Line.Feedback features Fuel your sales with better service.Use conversion features like Goal Tracking and lead features like Smart Customer Profiles to collect public info on your customer based on her email address.
Customer satisfaction is the goal of any service delivery, but traditional channels often lead to frustration instead.