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Posted by / 06-Jan-2020 04:13

If you issue tickets, response is easier as the tickets are trackable.

It can reduce abandoned carts, and the chat records can serve as a readily available base for any future campaigns.

The plugin monitors chats in real-time allow file sharing and advanced analytics.

The built-in ticketing system ensures 24 x 7 customer support by replacing the chat widget when no operators are available.

You can add a chat box at the bottom of every page, including the checkout page.

Visitors do not have to wait for a reply, they get instant and real-time support.

By converting into an automated email system when you are offline, it helps you generate valuable leads.

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A live chat option can help answer a customer’s specific queries and increase the chances of conversions.

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